Security Operations Center 24x7x365

We protect organizations against cyber threats through continuous monitoring.

We have the technology, people, and processes to deliver a premium cyber security monitoring solution that is cost-effective and scales as your business evolves.

Most threats don’t announce themselves. They sit quietly inside your network for months — moving laterally, collecting data, waiting. By the time something breaks, the damage is already done. eCare SOC monitors your entire environment 24x7x365, combining automated SIEM technology with human security analysts who triage every alert and guide you through complete incident response.

Three plans available depending on the level of response and support you need. Premium is available exclusively for customers on eCare Network Management Premium.

Monthly

eAlert

  • Threat Alerts
  • Agentless Cloud based Security Information & Event Management
  • Private On-Premises & Cloud or Hybrid Coverage
  • Paid for deployment and work at Time and Material
  • Requires three-year agreement.

eBasic

  • Threat Alerts
  • Agentless Cloud based Security Information & Event Management
  • Private On-Premises & Cloud or Hybrid Coverage
  • Alert consultation
  • Performance Tuning
  • 24/7 Security Operations Center

Most popular

ePremium

  • Threat Alerts
  • Agentless Cloud based Security Information & Event Management
  • Private On-Premises & Cloud or Hybrid Coverage
  • Alert consultation
  • Performance Tuning
  • 24/7 Security Operations Center
  • Threat remediation
  • Incident Response Team (IRT)
  • Setup included
  • Network Management Premium.
  • Only available for customers on eCare

Threats are inevitable. Monitoring is everything!

Regardless of the size of the organization, if the business is connected to the internet, it is at risk of cyber-attack.

Here is what you need to know:

Cyber Security Requires Monitoring

Guaranteeing an organization’s safety includes detecting any malicious and unusual activity, which takes time, expertise, and the right technology.

Data Retention is Important

The retention of log data for certain regulated industries such as finance or healthcare is required. In addition, the stored data is key to further investigations.

Our security engineers triage and analyze alerts and then provide complete Incident Response guidance and remediate these events for your business. We don’t stop at just an automated discovery of cyber-threats!

  • While we utilize several Security Information & Event Management (SIEM) technologies in the cloud, we go far beyond automated alerting. Our engineers provide “eyes on” analysis and complete Incident Response guidance to ensure that our customer’s security events are completely remediated before data, money or brand reputation is lost.

  • While our services do help companies meet compliance regulations, both in monitoring and storage of logs, our primary service focus is security.

  • Our service is designed to detect and remediate cyber-threats by performing real-time automated monitoring, supplemented 24x7x365 by human expert analysis of critical infrastructure device logs.

eCare SOC includes the human component required to triage, analyze and determine remediation for an event.

We completely mitigate the event for your business, step-by-step.

The threat is eliminated and your business is protected.

Why eCare SOC?

One Service includes ALL:

  • 24/7 Security Operations Center. (SOC)-as-a-service
  • Incident Response Team (IRT) and Forensics IRT-as-a-service
  • Cloud based Security Information & Event Management (SIEM). (SIEM)-as-a-service

Monitoring Includes:

  • Threats On-premise
  • Cloud (AWS,Azure) or Hybrid Threat & Log Management (with storage)
  • 24/7 Security Operations Center (SOC) Security Incident Response (IRT) & Forensics Office365 Security Monitoring Over 250 Products supported (e.g., Firewall, Domain Controllers)
  • Agent-less cloud-based SIEM Solution – one hour to on-board

Benefits:

  • One month opt-out. No penalty!
  • One low monthly subscription fee per device
  • One hour to implement Security Monitoring Solution
  • Office365 Security Monitoring
  • Over 250 products supported (e.g., Firewall, Domain controllers)
  • Agentless cloud based SIEM solution
  • 10 minutes SLA response time

Business Security through 24/7 Cyber-threat Monitoring and Response

No company wants to experience a data breach but it happens all the time. While larger companies can often weather the financial and PR storms associated with a breach, the average small business closes their doors within 6 months of a cyber-security incident. What’s worse is that a vast majority of breaches are active within the network for months or years before detection – the only thing missing in these cases was a security expert looking for the evidence of a compromise.

Don’t allow your business to be a victim of a cyber-hack!

Let skilled security experts keep watch over the activity on your network. By applying cutting-edge SIEM (Security Information and Event Management) technology and established threat intelligence, suspicious activity and security incidents on your network can be identified and remediated as they occur.

Real-time Log Collection

As devices on your network generate logs and events, they are collected and transmitted to the cloud in real time for automated correlation.

Accurate Detection

Thousands of security correlation rules enable speedy evaluation of millions of network events to identify suspicious irregularities.

Human Expertise

Every security event identified by the cloud-based, 24×7 cyber-threat detection engine is viewed and evaluated by a trained cyber-security expert.

Threat Intelligence

Detailed analysis of valid security alerts are initiated within a state-of-the-art Security Operations Center (SOC) – staffed 24x7x365.

Security Response

Threat mitigation and remediation procedures using industry best practices are provided either remotely or on-site to ensure business continuity.

Status Reporting

Executive-level and in-depth technical reports provide a view of the number and type of threats your network is facing.

Our process combines cloud-based technology, highly-trained security experts and a security response team who take action on any incidents targeting your network.

“Prevention Is Ideal, Detection Is Essential"

Protect your network from these threats and more:

  • Port scans, host scans, denied scans, sudden change of traffic between certain IPs or other anomalies in traffic.

  • Network server/device and admin logon anomalies – authentication failures at all times and unusual IPs.

  • Network access irregularities from VPN, wireless logons and domain controller.

  • Account lockouts, password scans and unusual logon failures.

  • Rogue endpoints, wireless access points.

  • Botnets, mail viruses, worms, DDOS and other “day zero” malware identified by cross-correlating DNS, DHCP, web proxy logs and flow traffic.

  • Abnormalities in web server and database access.

Cyber-threat monitoring and detection are the cornerstones of an effective IT security strategy. But collecting the right data, parsing and analyzing it into manageable and useful pieces of information is an extremely complex task. Our 24×7 security service employs automated technology, paired with a staff of security experts, to reduce the risk and complexity of protecting your critical network systems.